Shipping policy

Shipping Policy

Free UK Shipping

We offer FREE UK shipping on all orders, with no minimum spend.

Tracked & Reliable Delivery

All UK orders are shipped using Royal Mail Tracked 48 to ensure your order arrives safely and on time.

Once your order has been dispatched, you’ll receive a tracking number via email, allowing you to follow your delivery every step of the way.

Dispatch Times

  • Orders are typically dispatched within 1–2 working days

  • Delivery usually takes 2–3 working days after dispatch

Please note that delivery times may vary slightly during busy periods or public holidays.

30-Day Satisfaction Guarantee

We want you to feel confident ordering from Rava Smiles.

If for any reason you’re not completely satisfied with your purchase, you can return it within 30 days of delivery for a refund.

How It Works:

  • Items must be returned in their original condition

  • For hygiene reasons, some products may need to be unused or unopened

  • Simply contact our customer support team and we’ll guide you through the return process

Your peace of mind matters to us — we stand behind the quality of our products.

Need Help?

If you have any questions about shipping, returns, or your order, our support team is always happy to help.

📩 Contact us anytime via our support page